Policies & terms.

Last updated: March 18, 2025

Our U-MINE Privacy Policy is designed to inform you about how we manage your data.

This Privacy Policy describes how umineusa.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from umineusa.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. This document serves as the U-MINE Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

Understanding the U-MINE Privacy Policy

How We Collect and Use Your Personal Information

As part of our U-MINE Privacy Policy, we prioritize the security of your personal information.

In line with our U-MINE Privacy Policy, we ensure transparency in how we use your data.

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

Our practices adhere to the U-MINE Privacy Policy, reflecting our commitment to user privacy.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details including your name, address, phone number, and email.

• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information including your username, password, security questions, and other information used for account security purposes.

• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.

• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment to fulfill your orders and provide you with products or services you have requested, to perform our contract with you.

The U-MINE Privacy Policy outlines our approach to handling your data responsibly.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also, see the section below, Third Party Websites and Links.

How We Use Your Personal Information

• Providing Products and Services: We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges, or other transactions, create, maintain and manage your account, arrange for shipping, facilitate any returns and exchanges, and other features and functionalities related to your account.

For further details, please refer to our U-MINE Privacy Policy.

• Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services.

• Security and Fraud Prevention: We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal, or malicious activity.

• Communicating with You and Service Improvement: We use your personal information to provide you with customer support and improve our Services.

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How We Disclose Personal Information

We may disclose your personal information to third parties under the following circumstances:

• With vendors or other third parties who perform services on our behalf.

• With business and marketing partners to provide services and advertise to you.

• When you direct, request, or consent to our disclosure of certain information to third parties.

• With our affiliates or otherwise within our corporate group.

• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations, or to protect or defend our rights and the rights of our users or others.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions.

Children’s Data

The Services are not intended for children, and we do not knowingly collect any personal information about children.

Security and Retention of Your Information

We cannot guarantee “perfect security.” Any information you send to us may not be secure while in transit.

Your Rights

Depending on where you live, you may have rights related to your personal information, such as the right to access, delete, correct, or restrict processing.

Complaints

If you have complaints about how we process your personal information, please contact us. You may have the right to appeal our decision by contacting us, or lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store, and process your personal information outside your country of residence.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please email us at web@wiserliving.net or contact us at 14735 Garfield Ave., Paramount, CA, 90723, US.

For data protection purposes, we are the data controller of your personal information unless stated otherwise.

Returns

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Perishable goods as well as intimate and sanitary products are exempt from being return.

Additional non-returnable items:

– Gift cards

– Some health and personal care items

-Final Sale items (cannot be returned, refunded, or exchanged)

To complete your return, please send a message and we will provide you with a return authorization number and shipping instructions. The shipping cost will be deducted from the refund amount (if applicable)

There are certain situations where only partial refunds are granted (if applicable)

– Any item not in its original condition, is damaged or missing parts for reasons not due to our error

– Any item that is returned more than 7 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow 3-5 days for the refund to show in your statement.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at ckim@wiserliving.net.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ckim@wiserliving.net and send your item to: 14735 Garfield Ave., Paramount CA 90723, United States.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to: 14735 Garfield Ave., Paramount CA 90723, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Last Updated: March 18, 2025

1. Introduction

Welcome to U-Mine USA (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, umineusa.com (“Site”), and any services provided by us (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please refrain from using our Services.

2. Account Creation and Security

To use certain features of our Services, you may need to create an account. You are responsible for providing accurate information and maintaining the confidentiality of your account credentials. Notify us immediately if you suspect any unauthorized access to your account.

3. User Conduct

You agree to use our Services only for lawful purposes and in a way that does not infringe the rights of others. Prohibited conduct includes, but is not limited to, the following:

• Using the Services in a way that violates any local, state, or federal laws.
• Uploading or distributing malicious software, spam, or unauthorized advertisements.
• Engaging in harassment, hate speech, or abusive behavior toward other users.

4. Intellectual Property

All content, design, and materials on our Site, including trademarks, logos, and images, are owned by U-Mine USA or our licensors. You may not reproduce, distribute, or modify any part of the Services without our prior written consent.

5. Payments and Subscriptions

Certain features or content may be available for purchase or subscription. By providing payment information, you authorize us to charge your payment method for the agreed-upon fees. Payment and refund policies are detailed in our [Payment Policy].

6. Termination

We reserve the right to suspend or terminate your access to the Services at any time, with or without notice, if you violate these Terms or for any other reason deemed appropriate by us.

7. Disclaimers

The Services are provided “as is” and “as available.” We make no guarantees regarding the reliability, accuracy, or availability of our Services and disclaim all warranties to the fullest extent allowed by law.

8. Limitation of Liability

To the extent permitted by law, U-Mine USA shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of the Services.

9. Privacy

Our Privacy Policy, available at [Privacy Policy], describes how we collect, use, and disclose your personal information. By using our Services, you agree to this policy.

10. Governing Law

These Terms are governed by the laws of California. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Paramount, CA.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of any significant changes by posting the revised Terms on our Site with a new effective date. Continued use of the Services after changes are made constitutes your acceptance of the new Terms.

Contact Information

If you have any questions about these Terms, please contact us at:

Contact Us

Address: 14735 Garfield Avenue Paramount, CA 90723

Email: ? web@wiserliving.net

Phone: ? Office: +1 (562) 529-5343