Customer care

Here when you need us.

Find product instructions, shipping and return information, or a direct way to reach the U-MINE USA team.

01

Product help

Keep the model name and any included paperwork close by. Read the current instructions and safety information before using your device.

Using your product
02

Order questions

Have your order number ready when you contact the team about payment, shipping, or a return.

Explore the U-MINE collection
03

Policies

Shipping is free to eligible U.S. destinations, including BODYJET, K-DEVICE and care products. Delivery availability is confirmed at checkout. Review the return policy for eligibility and exclusions.

Shipping information
Returns information
04

Talk to us

For an order or product question, email info@umineusa.com or call +1 (562) 529-5343.

Contact U-MINE USA